WELCOME TO WINSCOMBE AND BANWELL FAMILY PRACTICE
At Winscombe and Banwell Family Practice we aim to provide efficient and effective healthcare, with a personal and friendly touch. As a family practice we pride ourselves on providing more than just medical treatment.
Our two surgeries, on Hillyfields Way in Winscombe and Westfield Road in Banwell, are fully integrated into the surrounding communities, serving a total catchment area of 9000 patients. Both surgeries provide disabled access and hygienic baby changing facilities and free parking for our patients, as well as visiting the nearby St. Monica’s Trust Care Village in Sandford.
All patients are allocated a Named GP who is responsible for the care and support that our Practice provides to them. Your named GP will ensure that you receive the best possible level of care, and will work with other relevant health and care professionals involved in your care. However, even though all patients are allocated a Named GP, this does not mean that they can only book to see that particular GP : patients are free to choose to see any GP or Nurse at the Practice, at either of our Surgeries. Equally, patients can choose to change their allocated Named GP at any time simply by asking us.
This website has been designed to make quality healthcare even more easy, convenient and available to you. Through it you can easily arrange or cancel appointments, order repeat prescriptions and, if you are new to the area, register with the practice. Furthermore, this page provides a wealth of information, from illness profiles to travel vaccination advice. We are keen to hear what you think of both the website and our overall level of service, so please feel free to leave feedback in our comments section.
From 2018, we are working together with other local Practices to offer more appointments in the early mornings, evenings and some weekends. Speak to a member of the Practice team to find out more.
Download our practice leaflet
The practice has suitable access for disabled patients at both surgeries.
Please be advised that we have a call recording and monitoring system installed. All calls at both surgeries are recorded.
New Practice Manager- Tracey Fitzpatrick recently joined us, in August 2018.
Our list is open for new patients please ask at Reception for a registration form or fill one out online by viewing our new patients pages.
To contact the Out of Hours Service when the surgery is closed please call 111. This is a free call from both landlines and mobiles.
Order Repeat Prescriptions Online
Please note the cost per item on a prescription has risen to £8.80 from 1st April 2018.
You can order any repeat medication online once you have registered for the service. Please see our online services area at the bottom of the home page or go to the Prescriptions page and click on the link to register. once registered you can easily order your monthly repeat medication online.
Please note: From 1st April 2018 the NHS prescription charge in England is £8.80 for each quantity of a drug or appliance. However, the cost of a prescription prepayment certificate (PPC) remains at £29.10 for a 3 month certificate. The cost of the annual certificate remains at £104.00. Pre Payment Certificates (PPC) offer savings for those needing 4 or more items in 3 months or 14 or more items in one year. Please see the prescription pages for further information.
You can now request a routine appointment online. Please click on the link below which will take you to the page to request an appointment. Please be aware that you can only request appointments a week in advance.
Care Quality Commission
(Site updated 26/03/2019)